The Showroom Receptionist is a front-line representative for the dealership. S/he greets customers as they enter the showroom and directs them to the appropriate party, answers basic inquiries and answers the Dealership Telephone, directing the calls to the appropriate party in accordance with dealership policies. Duties and Responsibilities: • Greet showroom customers and determine the nature of their visit. • Direct customers to the correct department, notify the appropriate salesperson that a customer is waiting, or introduce the customer to a salesperson. • Obtain basic demographic information about each customer, using an “ups” card, a computer system, a log sheet, or other method established by the dealership. • Answer basic customer inquiries and refer more extensive inquiries to the appropriate person. • Hand out brochures and other information to customers. • Enter data into computer-operated prospect tracking system. • Answer dealership telephones. • Serve as clerical back-up. • Must follow all company safety policies and procedures. Qualifications: • Ability to read and comprehend instructions and information. • Excellent oral communication skills. • Professional personal appearance. • Ability to work comfortably with the public. • Ability to communicate customers' interests, needs and requests to management and sales personnel. • All applicants must be authorized to work in the USA. • All applicants must have a flexible schedule. • All applicants must be able to demonstrate ability to pass pre- employment testing to include background checks, MVR, drug test, credit report, and valid driver license. It's time to make the most important move of your career: the move to . From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
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