Job Description: 
 The Technical Writer for the Media Transition team will be 
responsible for all documentation needs for the end-to-end 
programs.  The ideal candidate will have great communication skills, 
project management experience, experience working in Agile and Scrum 
teams, be extremely organized and follow through to ensure the 
delivery of critical project documentation deliverables on time. The 
ideal candidate would also have a strong aptitude and understanding 
of e-commerce and mobile content management, delivery, and billing 
systems and be conversant in the latest technology and industry 
practices.  A background  in software and systems development would 
be very helpful.    The Technical Writer will be a senior member of 
the transition team that designs, coordinates, and creates technical 
documentation.  This will include artifacts such as technical 
specifications, user manuals, statements of work, release notes, 
deployment instructions and guides, user guides, and support 
documentation.  The Technical Writer may also be asked to oversee 
printing and publishing work.   Although the Technical Writer has 
developed specialist knowledge in one area (technical writing), the 
expectation is that he/she can apply this knowledge and skills to a 
range of standard and non standard activities. The Technical Writer 
must be able to interpret the client needs (internal and external), 
assess the full requirements; and identify solutions to non-standard 
tasks and queries. The Technical Writer must be aware of internal 
and external business issues and best practices in own discipline 
and apply them to this role.  This is particularly true in the area 
of software testing, hardware configurations and technical 
statements of work.   The Technical Writer will be asked to 
interface with R&D Program teams, Services, Nokia IT, and external 
partners.   Target audiences for the technical documents will 
include data center and networking personnel, system architects, 
program managers, financial analysts and project 
stakeholdersIndividual Portfolio 
4-8 years of technical writing experience in a software vendor 
environment. 
Ability to adhere to a formal style guide and standardized templates 
Immediate working knowledge of RoboHelp, FrameMaker, Microsoft Word, 
Adobe Acrobat & Distiller, Visio, and a graphics editing program, 
such as Photoshop or Paint Shop Pro 
Experience writing API documentation 
Ability to use requirements and specifications documents to write 
documentation project plans, estimate effort, and develop structured 
content 
Write developer API guides and reference documentation for Web 
Services, Java, and SDKs 
Write installation, tuning, deployment, and administration guides 
for a managed service platform 
Experience with wireless communications (WAP and mobile 
applications) a big plus 
Ability to express complex business and technical concepts 
effectively to a variety of audiences 
Skilled at organizing information into clear, concise written form 
Strong working knowledge of editing, proofreading, spelling, 
grammar, and punctuation 
Proven ability to handle multiple projects within tight deadlines 
Ability to adapt and respond to change 
Ability to rapidly absorb technical information 
Effective organizational and interpersonal skills with the ability 
to interact well and share knowledge/expertise with other 
individuals 
Strong written and verbal communication skills 
Self-motivated with a flexible, positive attitude that consistently 
exhibits of sense of teamwork 
Bachelor's degree in English or Technical Communication, or 
equivalent combination of education and related experience 
Membership in the Society for Technical Communication desired 
Experience with financial institutions, financial audits, and SOX 
compliance a big plus 

 

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